Shipping policy

SHIPPING POLICY

Last updated: June 2026

Thank you for shopping with ZETdesZET NV.

We currently focus on serving customers within the United States.

If you are located outside the United States and are interested in placing an order, please contact us before purchasing.

Order Processing

Orders are typically processed within 2–5 business days after purchase. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Delivery times vary depending on product availability and destination.

Estimated delivery times:

• United States: 5–15 business days

Please note that delivery times are estimates and are not guaranteed.

Shipping Delays

Occasionally, shipping delays may occur due to carrier issues, weather conditions, customs clearance, holidays, or other factors beyond our control. We appreciate your patience and understanding.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Incorrect Shipping Information

Please ensure that your shipping address is accurate at checkout. We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Stolen Packages

ZETdesZET NV is not responsible for packages marked as delivered by the shipping carrier. If you believe your package has been lost or stolen, please contact the shipping carrier directly and notify us so we can assist where possible.

International Orders

International customers are responsible for any customs duties, import taxes, or fees that may apply in their country.

Contact Us

If you have any questions regarding shipping, please contact us at:

studio.hopecleava@gmail.com